Kuyini ukuhlukunyezwa kwasekhaya?
Ukuhlukunyezwa kwasekhaya kungaba ngokomzimba, ngokomzwelo, ngokwengqondo, ngokwezimali, noma ngokocansi okwenzeka phakathi kobudlelwano obuseduze, ngokuvamile ngophathina, ababengabalingani noma amalungu omndeni.
Kanye nodlame olungokomzimba, ukuhlukunyezwa kwasekhaya kungabandakanya izinhlobonhlobo zokuziphatha okuhlukumezayo nokulawulayo, okuhlanganisa izinsongo, ukuhlukunyezwa, ukulawulwa kwezimali kanye nokuhlukunyezwa ngokomzwelo.
Udlame olungokomzimba luyingxenye eyodwa kuphela yokuhlukunyezwa kwasekhaya futhi ukuziphatha komhlukumezi kungahluka, kusukela ekubeni nesihluku nokululaza kakhulu kuye ezenzweni ezincane ezikushiya ululazekile. Labo abahlukunyezwa ekhaya bavame ukushiywa bebodwa futhi bekhathele. Ukuhlukunyezwa kwasekhaya kuhlanganisa nezindaba zamasiko ezifana nodlame olusekelwe ekuhlonipheni.
Ukulawula ukuziphatha: Uhlu lwezenzo eziklanyelwe ukwenza umuntu abe ngaphansi kanye/noma ancike ngokumhlukanisa nemithombo yokwesekwa, ukuxhaphaza izinsiza namakhono akhe, ukubaphuca izindlela ezidingekayo zokuzimela nokubaleka kanye nokulawula ukuziphatha kwabo kwansuku zonke.
Ukuziphatha okuphoqayo: Isenzo noma iphethini yezenzo zokuhlasela, izinsongo, ukululaza nokusabisa noma okunye ukuhlukumeza okusetshenziselwa ukulimaza, ukujezisa, noma ukwesabisa isisulu saso.
Udlame Olusekelwe Ekuhlonipheni (Incazelo Yenhlangano Yamaphoyisa (ACPO)): Ubugebengu noma isigameko, esizibophezele noma esizibophezele ukuvikela noma ukuvikela ukuhlonishwa komndeni/noma noma umphakathi.
Ziyini izimpawu?
Ukugxeka okulimazayo nokuhlukunyezwa ngamazwi: ukumemeza/ukuklolodela/ukusola/ukubiza ngamagama/ukusongela ngamazwi
Amaqhinga okucindezela: ukuthukuthela, ukukusabisa ngokugodla imali, ukunqamula ucingo, ukuthatha imoto, ukuzibulala, ukuthatha izingane, ukukubikela izikhungo zezenhlalakahle ngaphandle uma uthobela izimfuno zakhe mayelana nokukhulisa izingane, ukuqamba amanga kubangani nomndeni wakho mayelana wena, ekutshela ukuthi akukho ukukhetha kunoma yiziphi izinqumo.
Ukungahloniphi: ngokuphikelela ukukubeka phansi phambi kwabanye abantu, ukungalaleli noma ukuphendula lapho ukhuluma, ukuphazamisa izingcingo zakho, ukuthatha imali esikhwameni sakho ngaphandle kokucela, ukwenqaba ukusiza ngokunakekela izingane noma umsebenzi wasendlini.
Ukuphula ukwethembana: ukukuqambela amanga, ukukugodlela ulwazi, umona, ukuba nobunye ubudlelwano, ukwephula izithembiso kanye nezivumelwano zokwabelana.
Ukuhlukaniswa: ukuqapha noma ukuvimba izingcingo zakho, ukukutshela lapho ungaya khona nalapho ungakwazi ukuya khona, kukuvimbela ukuba ubone abangane nezihlobo.
Ukuhlukumeza: ukukulandela, ukukubheka, ukuvula i-imeyili yakho, ukubheka kaningi ukuthi ubani okushayele ucingo, ukuphoxe esidlangalaleni.
Izinsongo: ukwenza izenzo zokucasuka, ukusebenzisa ubukhulu bomzimba ukukwesabisa, ukukuthethisa phansi, ukucekela phansi impahla yakho, ukubhidliza izinto, ukubhodla izindonga, ukuphatha ummese noma isibhamu, ukusongela ngokukubulala noma ukulimaza wena nabantwana.
Udlame locansi: usebenzisa amandla, izinsongo noma ukwesabisa ukuze wenze izenzo zocansi, ukuya ocansini nawe lapho ungafuni ukuya ocansini, noma iyiphi impatho eyehlisa isithunzi esekelwe ekuthandeni kwakho ubulili.
Udlame lomzimba: ukushaya isibhakela, ukushaya, ukuluma, ukumpintsha, ukukhahlela, ukukhipha izinwele ngaphandle, ukusunduza, ukusunduza, ukushisa, ukuklinya.
Ukuphika: bethi ukuhlukumeza akwenzeki, bethi nguwe owadala impatho embi, ube mnene nesineke esidlangalaleni, ukhala ucela intethelelo, uthi ngeke kuphinde kwenzeke.
Yini engingayenza?
- Khuluma nomuntu: Zama ukukhuluma nomuntu omethembayo futhi ozokweseka ukuze uthole usizo olufanele ngesikhathi esifanele.
- Ungazibeki icala: Ngokuvamile izisulu zizozizwa zinecala, njengoba lena yindlela umenzi wobubi azobenza bazizwe ngayo.
- Xhumana nathi kwa-COMPASS, Inombolo Yosizo Yokuhlukumeza Kwasekhaya Essex: Shayela ku-0330 3337444 ukuze uthole ukwesekwa ngokomzwelo nangokwenzekayo.
- Thola usizo lochwepheshe: Ungafuna ukwesekwa ngokuqondile kwabenkonzo yodlame lwasekhaya endaweni yangakini noma thina kwa-COMPASS singakuxhumanisa nensizakalo yendawo yangakini.
- Bika Amaphoyisa: Uma usengozini esheshayo kubalulekile ukuthi ushayele ku-999. Alikho icala elilodwa 'lokuhlukunyezwa kwasekhaya', nokho kunezinhlobo eziningi ezahlukene zokuhlukumeza ezenzeka okungaba icala. Lokhu kungabandakanya: izinsongo, ukuhlukumeza, ukucanasa, ukulinyazwa kobugebengu kanye nokulawula ngempoqo ukubala okumbalwa nje.
Ngingameseka kanjani umngane noma ilungu lomndeni?
Ukwazi noma ukucabanga ukuthi othile omkhathalelayo usebudlelwaneni obuhlukumezayo kungaba nzima kakhulu. Ungase wesabe ukuphepha kwabo - futhi mhlawumbe ngesizathu esihle. Ungase ufune ukubahlenga noma uphikelele ukuthi bahambe, kodwa wonke umuntu omdala kufanele azenzele izinqumo.
Isimo ngasinye sihlukile, futhi abantu abahilelekile nabo abafani. Nazi ezinye izindlela zokusiza othandekayo ohlukunyezwayo:
- Sekela. Lalela othandekayo wakho. Khumbula ukuthi kungase kube nzima kakhulu kubo ukukhuluma ngokuhlukunyezwa. Batshele ukuthi ababodwa futhi abantu bafuna ukusiza. Uma befuna usizo, babuze ukuthi yini ongayenza.
- Nikeza usizo oluthile. Ungase uthi uzimisele ukulalela nje, ukubasiza ngokunakekela izingane, noma ukubanikeza izinto zokuhamba, isibonelo.
- Ungabeki amahloni, ukusola, noma icala kubo. Ungasho ukuthi, “Udinga nje ukuhamba.” Kunalokho, yisho into enjengokuthi, “Ngiyesaba ukucabanga ngalokho okungenzeka kuwe.” Batshele ukuthi uyaqonda ukuthi isimo sabo sinzima kakhulu.
- Basize benze uhlelo lokuphepha. Ukuhlela ukuphepha kungase kuhlanganise ukupakisha izinto ezibalulekile nokubasiza bathole igama “eliphephile”. Leli yigama elinekhodi abangalisebenzisa ukukwazisa ukuthi basengozini ngaphandle kokuthi umhlukumezi azi. Kungase kuhlanganise nokuvumelana ngendawo yokuhlangana nabo uma kufanele bahambe ngokushesha.
- Bakhuthaze ukuthi bakhulume nothile ukuze babone ukuthi yiziphi izinketho zabo. Zicele ukubasiza baxhumane nathi ku-COMPASS ku-0330 3337444 noma ngokuqondile nesevisi yokweseka ukuhlukunyezwa kwasekhaya endaweni yabo.
- Uma benquma ukuhlala, qhubeka nokusekela. Bangase banqume ukuhlala kulobo buhlobo, noma bahambe bese bebuyela emuva. Kungase kube nzima kuwe ukuqonda, kodwa abantu bahlala ebudlelwaneni obuhlukumezayo ngezizathu eziningi. Basekele, kungakhathaliseki ukuthi banquma ukwenzani.
- Bakhuthaze ukuthi bagcine ukuxhumana nabangane nomndeni. Kubalulekile ukuthi babone abantu abangaphandle kobudlelwano. Yamukele impendulo uma bethi ngeke.
- Uma benquma ukuhamba, qhubeka unikeza usizo. Noma ngabe ubudlelwano buphelile, ukuhlukumeza kungenzeka kungapheli. Bangase bazizwe bedabukile futhi benesizungu, ukujabulela ukwehlukana ngeke kusize. Ukwehlukana isikhathi esiyingozi ebudlelwaneni obuhlukumezayo, basekele ukuze baqhubeke nokusebenzelana nesevisi yokusekela ukuhlukunyezwa kwasekhaya.
- Bazise ukuthi uyohlala ukhona kungakhathaliseki ukuthi kwenzekani. Kungase kukhungathekise kakhulu ukubona umngane noma othandekayo ehlala ebudlelwaneni obuhlukumezayo. Kodwa uma uqeda ubuhlobo bakho, banendawo eyodwa engaphephile abangaya kuyo ngokuzayo. Awukwazi ukuphoqa umuntu ukuthi ashiye ubudlelwano, kodwa ungamazisa ukuthi uzosiza, noma yini anquma ukuyenza.
Senzenjani ngalokho ositshela khona?
Kukuwe ukuthi ukhetha ukusitshela ini. Uma usithinta sizokubuza imibuzo eminingi, lokhu kungenxa yokuthi sifuna ukukusiza futhi sidinga ukwazi imininingwane ngawe, umndeni wakho kanye nekhaya lakho ukuze sikululeke ngendlela efanele futhi sikuvikele. Uma ungafisi ukwabelana ngolwazi olukuhlonzayo, sizokwazi ukukunikeza iseluleko sokuqala kanye nolwazi kodwa ngeke sikwazi ukudlulisela udaba lwakho kumnikezeli oqhubekayo. Sizophinde sibuze umbuzo wokulingana, ongenqaba ukuwuphendula, senza lokhu ukuze sikwazi ukuqapha ukuthi sisebenza ngempumelelo kangakanani ekufinyeleleni abantu abavela kuzo zonke izizinda e-Essex.
Uma sesikuvulele i-case file, sizoqedela ukuhlola ubungozi kanye nezidingo bese sidlulisela icala lakho kumhlinzeki wesevisi oqhubekayo wokweseka ukuhlukunyezwa kwasekhaya ukuze baxhumane nawe. Lolu lwazi ludluliswa kusetshenziswa uhlelo lwethu lokuphatha amacala avikelekile.
Sizokwabelana ngolwazi kuphela nesivumelwano sakho, nokho kukhona okuhlukile kulokhu lapho kungase kudingeke sabelane khona nanoma ungavumanga;
Uma kukhona ubungozi kuwe, enganeni noma kumuntu omdala osengozini kungase kudingeke ukuthi sabelane nokunakekelwa kwezenhlalakahle noma Amaphoyisa ukuze akuvikele wena noma omunye umuntu.
Uma kunengozi yobugebengu obunzima njengokufinyelela isibhamu okwaziwayo noma ingozi yokuvikela umphakathi kungase kudingeke ukuthi sabelane namaphoyisa.